FAQs
We're delighted to have you here. Whether you're a new customer or a returning one, we understand that you may have questions about our products, shipping, returns, and more. Our goal is to provide you with clear and helpful answers to address any queries you may have. If you don't find the information you're looking for here, feel free to reach out to us at info@newyorkbeauty.com, and our dedicated team will be happy to assist you.
Yes, we offer worldwide shipping. No matter where you are located, you can enjoy our products delivered right to your doorstep.
We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 15 days for a full refund or exchange.
Absolutely! We guarantee that all our products are 100% authentic. We source them directly from reputable manufacturers and distributors.
Yes, we offer gift wrapping services for select products. Simply select the gift wrapping option at checkout, and we'll make sure your purchase is beautifully wrapped and ready for gifting.
You can reach our customer support team via email at info@newyorkbeauty.com. We are here to assist you with any questions or concerns you may have.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Yes, we offer discounts for bulk orders. Please contact us at info@newyorkbeauty.com for more information on bulk pricing and discounts.
We strive to offer cruelty-free products whenever possible. Many of our cosmetics and fragrances are cruelty-free, but please check the product descriptions for specific details.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options such as PayPal for your convenience.
Shipping times vary depending on your location and the shipping method selected at checkout. Generally, orders within the United States arrive within 3-5 business days, while international orders may take longer. You can find more information on shipping times during checkout.